Reputation OS for local businesses

More 5-star reviews.
Higher rankings.
Less manual work.

newReview reaches every customer the moment the visit ends — over email, SMS, or WhatsApp — and turns reviews into ranking power on Google, plus the new AI search engines like ChatGPT where your customers now look first.

No credit card required Set up in 10 minutes AI replies to every review Cancel anytime Google policy compliant
Your business ranked above the competition on Google, with 4.8 stars and 843 reviews
One platform · every channel

Connected to the platforms that drive 90% of local discovery.

newReview syncs reviews and replies across Google, Facebook, Angi, Thumbtack, BBB, Houzz, and dozens more — so you manage your reputation in one place, not seven tabs.

Explore features
newReview integrates with Google, Facebook, Angi, Thumbtack, BBB, Houzz and 40+ more directories
Integrations

Every review site, one dashboard.

Capture reviews, reply, and report across the platforms your customers actually use — local search, home services, hospitality, healthcare, automotive, and app marketplaces.

Everything in one platform

A reputation engine that runs itself.

Eight modules. One subscription. Built end-to-end for local businesses that want more reviews, faster rankings, and a process that doesn't depend on anyone remembering to ask.

AI AI generating a personalized reply to a customer review

AI Reply

Drafts on-brand responses to every Google review with keyword-rich language that doubles as local SEO. Approve or auto-publish.

Automated email review request being sent and replied to

Email Reminders

Branded follow-ups go out automatically after every visit, sale, or appointment. Smart cadence and templates do the asking for you.

Sending an SMS review invite to a customer

SMS & WhatsApp

Reach customers where reply rates are 8× higher. Send via SMS or WhatsApp, with the perfect message at the perfect moment.

Website review widgets: carousel, feed, pop-up and badge styles

Website Widgets

Embed carousels, feeds, pop-ups, and badges that lift conversion and feed Google rich-result eligibility.

Review analytics dashboard with platform ratings and monthly trend

Analytics

Track requests sent, response rate, rating velocity, and review sources — per location, per campaign, in real time.

One-click sharing of a 5-star review to Instagram

Social Sharing

Turn 5-star reviews into Instagram, Facebook, and Google Business Profile posts in one click. Branded templates included.

Hide branding Branded review management dashboard with your business's reviews

Remove newReview Branding

Upload your logo and we'll strip every trace of newReview branding from what your customers see. Available on Growth and Scale.

Customer choosing between leaving a public review or sending private feedback

Smart Follow-Up

Every review request shows two equal options — leave a public review or send private feedback. The customer chooses. You catch issues early without filtering anyone away from Google.

Win the map. Win the click.

This is what your customers start seeing.

More reviews and better ratings move you above the competition where it matters most — in the map pack, in organic search, and in the AI answers Google now serves at the top.

You ranked #1 on Google Maps, ahead of two competitors
Search result for 'dentist in my area' showing your business at 4.8 stars above competitors
Your business showing first in a search with 4.8 stars and 843 reviews
Facebook search result for auto body shops showing your 4.8-star business at the top
Start ranking higher
How it works

Three steps from “we should ask for reviews” to a rising rank.

1

Connect & import

Connect your Google Business Profile in under five minutes. Your full review history — star ratings, reviewer names, and any replies you’ve already posted — imports automatically, so you start with the real picture, not from zero.

2

Get the ask in front of every customer

Grab your branded review link and matching QR code for receipts, counter signs, or business cards — or wire up your CRM so every completed sale, appointment, or job auto-triggers a personalized email, SMS, or WhatsApp request. Smart timing, branded templates.

3

AI replies & ranks

Every new review gets an SEO-rich, on-brand reply within minutes. This is the activity Google rewards in local rankings — and the public text that AI engines like ChatGPT and Google AI Overviews actually read when deciding which business to surface.

3.2×
More reviews in 60 days
40+
Review platforms supported
42%
SMS reply rate (avg)
10 min
From signup to first request
Most review platforms still use sentiment-based gating. That's a Google policy violation — your Business Profile can be suspended without warning. newReview was built without it. Switch in ten minutes.
Pricing

Simple plans. Grow as you grow.

Starter and Growth are self-serve — start a 14-day trial and you're live in minutes. Scale is our enterprise tier, custom-configured for multi-location operators and franchises.

Starter
A single shop or solo operator getting the engine running.
$59$44 / month
Billed monthly · cancel anytimeBilled annually · $528 / year · save $180
  • 1 location
  • 10,000 email invites / mo
  • 100 SMS · 100 WhatsApp
  • All integrations
  • Email · SMS · Widgets · AI Reply · Social · Analytics
Start free trial
Scale · Enterprise
For multi-location operators, franchises, and enterprise teams who need custom configuration.
Custom pricing
Tailored to your needs.
  • 5+ locations
  • Custom message quotas
  • All features and integrations
  • Remove newReview branding
  • White-glove onboarding
  • Dedicated account manager
  • Priority SLA + support
Contact us for pricing

14-day free trial on Starter and Growth. No credit card. Cancel anytime. For enterprise needs, see Scale above.

Frequently asked

Answers before you ask.

How is newReview different from Birdeye, Podium, or NiceJob?

Same category, sharper focus and a much cleaner price. Birdeye and Podium are sales-led with AI tools gated behind their top tiers. newReview publishes every plan price up front, includes AI Reply on Starter, and runs email, SMS, and WhatsApp out of the box. Growth and Scale add multi-location support, custom automations, and the option to remove newReview branding from customer-facing pages.

What's included in the 14-day free trial?

Every feature on the Growth plan, with a 200-invite quota across email/SMS/WhatsApp so you can run real campaigns. No credit card required to start. We'll help you import your existing reviews so the trial reflects your actual business.

Can I really get more reviews? Like, measurably?

Our customers average 3.2× more reviews in their first 60 days versus their prior 60. The mechanics are simple: most businesses ask 10–15% of customers. newReview asks 100%, on the right channel, at the right moment, in your brand voice. The math compounds fast.

How does AI Reply work?

For every new Google review, our agent drafts a personalized reply in your brand voice, with locally-relevant keywords woven in. You can set it to auto-publish or hold drafts for one-tap approval. Replies double as local SEO fuel — Google reads them.

What if a customer had a bad experience — does the review request still go out?

Yes — every customer gets the same invitation. The request screen shows a public-review link and a private-feedback option side by side, so dissatisfied customers can route themselves to a fix-it conversation. We never filter anyone away from Google. Fully compliant with Google's review policy.

I have multiple locations — how does pricing work?

Our Scale plan is custom-priced based on your number of locations, expected message volume, and integration needs. Get in touch and we'll put together a tailored quote — most multi-location operators are live within two weeks of the initial call.

Ready when you are

Start collecting 5-star reviews this week.

14-day free trial. No credit card. Setup takes ten minutes — most teams send their first review request the same day.